This in one of my favourite books - Nine Lies about Work: A Freethinking Leader's Guide to the Real World. 4 of the 9 lies are basically about performance management. It's awesome at explaining why we are getting this so wrong. Lie #4: The best people are well-rounded.
Truth #4: The best people are spiky. Because for humans, uniqueness is a feature, not a bug.
Lie #5: People need feedback.
Truth #5: People need attention. Because we all want to be seen for how we are at our best, not our worst.
Lie #6: People can reliably rate other people.
Truth #6: People can reliably rate their own experience. Because at the end of the day, that's all we have.
Lie #7: People have potential.
Truth #7: People have momentum. Because we all move through life differently.
Lie 6 is particularly fascinating as it demonstrates in a variety of scenarios just how bad humans are at rating each other accurately. Even Olympic judges, watching the same gymnast from the same position, using incredibly well-defined marking criteria can't agree. What hope do employees have?
I know, Mine too! Fantastic book! It really opened my eyes when it came out. MB has the ability to face reality and the facts instead of hiding behind systems that do absolutely nothing.
This in one of my favourite books - Nine Lies about Work: A Freethinking Leader's Guide to the Real World. 4 of the 9 lies are basically about performance management. It's awesome at explaining why we are getting this so wrong. Lie #4: The best people are well-rounded.
Truth #4: The best people are spiky. Because for humans, uniqueness is a feature, not a bug.
Lie #5: People need feedback.
Truth #5: People need attention. Because we all want to be seen for how we are at our best, not our worst.
Lie #6: People can reliably rate other people.
Truth #6: People can reliably rate their own experience. Because at the end of the day, that's all we have.
Lie #7: People have potential.
Truth #7: People have momentum. Because we all move through life differently.
Lie 6 is particularly fascinating as it demonstrates in a variety of scenarios just how bad humans are at rating each other accurately. Even Olympic judges, watching the same gymnast from the same position, using incredibly well-defined marking criteria can't agree. What hope do employees have?
I know, Mine too! Fantastic book! It really opened my eyes when it came out. MB has the ability to face reality and the facts instead of hiding behind systems that do absolutely nothing.