The article "HR’s Obsession with the Wrong Metrics" critiques the human resources industry's tendency to prioritize easily measurable tasks over impactful outcomes. It argues that HR often rewards busyness—like completing training hours or creating policies—rather than assessing the actual effectiveness of these actions. The author contends that focusing on measurable results and addressing the root causes of problems is crucial for genuine HR success, advocating for a shift towards outcome-based metrics. The piece highlights numerous examples of ineffective HR metrics and suggests a change in approach is needed to achieve meaningful results. Ultimately, the article promotes a more results-oriented and impactful approach to HR practices.
https://www.thestrengthscompany.com/
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