Surveys Don't Build Culture; Expertise Does #1

The Contrarian HR (Szilvia), argues that employee surveys alone cannot fix issues like low engagement or poor culture. The author contends that surveys are like thermometers, providing data but not solutions. Instead, she emphasizes the crucial role of expertise in addressing the problems revealed by surveys. She stresses the need for standards in shaping company culture, and urges HR professionals to seek expert assistance in implementing changes rather than relying solely on survey results.