Szilvia Olah's article critiques the use of standardized behavioral competencies in employee development. The author argues that these competencies are often arbitrary and lack scientific validation. Olah contends there's no concrete evidence proving these competencies are essential for job success or that acquiring them improves performance. Instead, the article suggests focusing on individual strengths and building teams based on those unique attributes. Olah illustrates the problem using the example of hotel staff, noting that forcing standardized behaviors can overshadow individual excellence.
https://www.thestrengthscompany.com/post/the-competency-fallacy
https://www.thestrengthscompany.com/post/the-competency-fallacy-part-ii
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