Understanding Employee Pain Points - Mapping Out Employee Lifecycle #9

This episode discusses employee experience design. One argues for a holistic approach, moving beyond superficial initiatives like pizza parties, to address systemic issues impacting employee well-being across all stages of their employment journey—from attraction and hiring to departure. The other is initially resistant to change, clinging to outdated practices. The discussion highlights the need to listen to employee feedback, improve hiring processes, enhance onboarding and development programs, and create a motivating work environment. Ultimately, the conversation advocates for systemic change rather than focusing solely on individual employee behaviour.